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Return Policy

Last Updated: August 26, 2024

Welcome to Cheap & Easy Hydro Store! We're dedicated to offering you great deals on hydroponic garden supplies. Because we specialize in clearance items at significantly reduced prices, our returns policy is a bit different from most. Please read the following carefully to understand our policy.

  1. Return Eligibility

We only accept returns if we have shipped you the wrong item. Due to the deeply discounted nature of our clearance items, we cannot accept returns for other reasons. Please double-check your order before completing your purchase to ensure you're selecting the correct items.

  1. Reporting a Wrong Item

If you receive an item that is different from what you ordered, please contact us within 7 days of receiving your order. To report a wrong item, follow these steps:

  1. Contact Us: Email us at support@cheapandeasyhydro.com with your order number, a description of the issue, and any photos of the incorrect item.
  2. Return Instructions: Once we confirm the mistake, we will provide you with instructions on how to return the wrong item.
  1. Returning the Wrong Item
  • Return Shipping: We will provide you with a prepaid return label for shipping the wrong item back to us. Please pack the item securely and use the provided label.
  • Refund or Replacement: Once we receive the returned item, we will either send you the correct item (if available) or issue a refund to your original payment method.
  1. Non-Returnable Items

Please note that all sales are final unless we have made an error in your shipment. We do not accept returns for reasons such as:

  • Change of Mind: If you simply change your mind about the purchase.
  • No Longer Needed: If you no longer need the item after purchase.
  1. Contact Us

If you have any questions or need to report a wrong item, please reach out to us at:

Cheap & Easy Hydro Store
Email: support@cheapandeasyhydrostore.com
Phone: 918-500-5410
Address: 5103 S Sheridan Rd, Suite 310, Tulsa OK 74145

Thank you for shopping with us! We appreciate your understanding and cooperation with our returns policy.

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